Good to know

Price information

The stated prices are per person, per night, including half board. Not included in the price is the local tax, which is charged per person (aged 14 and over) and per day. The stated prices are “from” prices and may vary depending on season, room category, and availability.

Best price guarantee with direct booking: Book your holiday directly via our website to receive the best price. Simply send a non-binding enquiry and receive a personalised offer.

We offer reduced children’s rates from € 49.00. Children up to 3 years stay free of charge.

Booking information

Deposit

As soon as we receive your written reservation, your booking is binding. You will also receive written confirmation of your reservation from us.

Cancellation policy

There is no right of withdrawal under the Consumer Protection Code, but we grant you the following cancellation terms:

Summer

Up to 31 days before arrival: free of charge
From 30 to 15 days before arrival: 40% of the booked half-board price
From 14 to 8 days before arrival: 70% of the booked half-board price
From 7 to 3 days before arrival or no-show: 80% of the total amount
In case of early departure or late arrival: 80% of the daily rate per unused day

Winter

Up to 46 days before arrival: free of charge
From 45 to 22 days before arrival: 40% of the booked half-board price
From 21 to 8 days before arrival: 70% of the booked half-board price
From 7 to 3 days before arrival or no-show: 80% of the total amount
In case of early departure or late arrival: 80% of the daily rate per unused day

Deposits are non-refundable, but will be credited for a future stay. Room cancellations are only valid in writing.

Should something unexpected arise: We recommend taking out travel cancellation insurance with the Hotelstorno Plus policy:

Holiday information

Arrival & departure

Check-in: from 3:00 pm
Breakfast on the day of arrival available on request (for a fee)

Check-out: by 10:30 am
Late check-out and use of the Spa on the day of departure available on request (for a fee)

Pets

Dogs are welcome on request and for a fee. Please note that pets are not allowed in the Spa and pool areas, nor in the lounge, bar, or restaurant.